Introduction
These Terms of Service govern the use of the Luminedge Solutions website and the provision of services by Luminedge Solutions.
By accessing our website or engaging with our services, you agree to these Terms.
Services
Luminedge Solutions provides technology-related consulting and delivery services, including but not limited to:
- Dedicated engineering teams
- Software development services
- Product development support
- Software modernization
- AI and data-related solutions
- Technology and operational collaboration services
Specific project scope, timelines, pricing and delivery terms are agreed separately in written proposals, statements of work or service agreements.
Client Responsibilities
Clients are responsible for:
- Providing accurate project information
- Timely communication and feedback
- Access to relevant systems or stakeholders where required
- Internal approvals and decision-making
- Compliance with applicable laws and regulations
Project outcomes may depend on timely collaboration and operational alignment between all parties.
Intellectual Property
Unless otherwise agreed in writing:
- Clients retain ownership of their own materials, data and intellectual property.
- Luminedge Solutions retains ownership of pre-existing methodologies, frameworks, tooling and know-how.
- Ownership of project deliverables is governed by the applicable project agreement.
Open-source components or third-party technologies may be used where appropriate.
Confidentiality
Both parties agree to treat confidential information responsibly and not disclose confidential business, operational or technical information to unauthorized third parties.
Confidentiality obligations survive the end of the business relationship.
Fees and Payment
Fees, invoicing schedules and payment terms are defined in project agreements or proposals.
Unless otherwise agreed:
- Invoices are payable within 14 days.
- Late payments may result in suspension of services.
- Taxes or VAT may apply where required.
Limitation of Liability
Luminedge Solutions will perform services with reasonable care and professional diligence.
However, Luminedge Solutions is not liable for:
- Indirect or consequential damages
- Loss of profits
- Loss of business opportunities
- Data loss caused by third-party systems
- Delays caused by client dependencies or external providers
To the maximum extent permitted by law, liability is limited to the fees paid for the relevant services during the preceding three months.
Third-Party Services
Projects may involve third-party platforms, software, hosting providers or infrastructure.
Luminedge Solutions is not responsible for failures, downtime or limitations caused by third-party services outside its reasonable control.
Website Use
Users may not:
- Misuse the website
- Attempt unauthorized access
- Interfere with website security
- Copy or reproduce website content without permission
- Use the website for unlawful purposes
We reserve the right to restrict access where misuse is detected.
Availability
We aim to maintain website availability and reliable service delivery but do not guarantee uninterrupted operation at all times.
Termination
Either party may terminate a collaboration or agreement according to the terms defined in the applicable project contract or statement of work.
Outstanding fees for completed work remain payable upon termination.
Governing Law
These Terms are governed by the laws of the Netherlands.
Any disputes shall be subject to the jurisdiction of the competent courts in the Netherlands.
Changes to These Terms
Luminedge Solutions may update these Terms from time to time.
The latest version will always be published on the website.
Contact
Luminedge Solutions
hello@luminedgesolutions.com
https://luminedgesolutions.com